Privacy, Compliance, and TICO: What Leaders Need to Know

If you offer travel around your brand in Canada, you need to handle it correctly. This note gives leaders a plain‑language view of privacy, compliance, and how DesignScape fits alongside existing systems.

The basics

• Licensed host agency: DesignScape operates as a division of Total Advantage Travel. TICO #4374724.

• Clear disclosures: We identify our role and provide straightforward terms for planning fees and commissionable bookings.

• Approvals: We follow your policy. No bookings proceed without named approval.

• Data handling: We collect only what is required to plan and protect the trip. Sensitive information is handled discreetly and stored securely.

  
  

Where we fit if you already use a TMC

We can support complex or high‑touch itineraries while your TMC continues to process air or standard bookings. We align with your policy, share documentation, and respect reporting needs. Think of us as a precision layer where nuance and access matter.

What we do not do

• We do not publish traveller details.

• We do not market to your members or clients without consent.

• We do not change your approval rules.

• We do not promise 24/7 personal availability. We publish clear response standards and use vetted partners for urgent after‑hours needs.

  
  

Duty of care

• Vetted partners and compliance checks.

• Insurance options and clear escalation paths.

• Protocols for air disruption, re‑routing, and on‑the‑ground changes.

  
  

See also: The Value of Personalization in a Saturated Travel Market; How to Offer Client‑Exclusive Travel Without Adding Work; Travel That Supports Renewal and Impact.